Curbside drop-off and pick-up service at select libraries


City of Toronto news release

In May, Toronto Public Library announced details about the rollout of its curbside drop-off and pick-up service. Starting Monday, May 25, select library drop boxes have been opened to accept the return of library materials. On Monday, June 1, drop boxes at all remaining accessible branches will open to accept returns. TPL estimates that there are more than one million items currently out on loan.

The introduction of these services follows the reopening framework provided by the province and the city, and incorporates best practices for the safe delivery of curbside service.

Throughout this time, library customers can continue to place holds online through the TPL website, and will then be able to pick up their materials through a curbside pick-up service, which will be available in early June. The suspension of fines implemented when the pandemic began will continue until regular service resumes.

The province announced in mid-May that Ontario libraries are allowed to resume limited services, with curbside pick-up and drop-off of materials, when they are safely able to do so. All library branches remain closed to the public for in-branch services.

Eleven of TPL’s branches have been set up as pop-up food banks and have been serving thousands of clients over the past two months. As these branches open to curbside pick-up of materials, these food banks will be transitioned to other community partners.

For more information and regular updates, visit www.tpl.ca.


Service Update

All Toronto Public Library branches are closed to support efforts to curb the spread of the COVID-19 virus. All programs and room rentals are cancelled.

To get the latest updates and information from the Library.

You will find information about using digital library services under the heading 38 ways to use the library from home. Video tutorials are provided for many of these resources.

With your library card, you can browse and reserve new eBooks and eAudio books for adults, children and teens. You can access the library’s current and previous blogs and podcasts. This is an opportunity to view some interviews with well-known authors and program presenters. The library also has videos on YouTube, which include ideas for children’s activities.

Plus, children and their families can listen to a story by phone, any time of day, by calling the library’s Dial-A-Story service at 416-395-5400.

The library’s Answerline service continues to be available. For assistance, email answerline@tpl.ca

Submitted by Seema Datta, Senior Library Assistant and Patricia Anaka, Branch Head, Port Union Library

HOURS (currently closed)

Monday               10:00 – 8:30

Tuesday               12:30 – 8:30

Wednesday         10:00 – 6:00

Thursday            12:30 – 8:30

Friday                  10:00 – 6:00

Saturday             9:00 – 5:00

Sunday       Closed