Presenter Det. Coffey of the Toronto Police Service said fraudsters use a variety of channels to conduct phishing scams, including text message, email, websites, social media, phone calls and even QR codes.
By Pamela Collins
One of the keynote speakers at Sue Anfang of Keller Williams Realty Age Smart Senior Expo was Detective David Coffey from Toronto Police Services who spoke about how to protect yourself against fraud and scams. Although aimed at seniors, this presentation was enlightening for all ages.
Det. Coffey set the audience on edge as he discussed the dangers of fraud. He gave the definition of fraud as theft of information and money. Scammers trick you into giving information to obtain your money. These scenarios are rarely reported because victims are often too embarrassed to admit what happened.
The Grandparent Scam targets seniors by telling them a grandchild is in trouble or needs help. That scares the grandparent into giving money to get them out of jail or danger. These criminals are very convincing and even use a childlike voice.
He also discussed reno fraud, which actually occurred in our community in October. A roofing firm canvassed the neighbourhood of Holmcrest, Paulander, Cherryhill and Roderick for business. They promised instant service and requested money up front. They went up on the roof, then showed fake photos of damage, and charged enormous fees of up to $30,000! In one case, they had already ripped off the roof tiles before the resident had signed a contract.
Det. Coffey said fraudsters use a variety of channels to conduct phishing scams, including text message, email, websites, social media, phone calls and even QR codes.
Signs of Possible Fraud
- Messages from an unknown sender that include a link to an unfamiliar domain or ask you to open an attachment.
- Requests for personal information, such as passwords, PINs, Social Security numbers or credit card numbers.
- Urgent or threatening language, pressuring immediate action – this is a RED FLAG!
- Requests for money in unusual formats, like crypto currency and prepaid credit cards.
Staying Safe
- Never click links or open attachments from unknown senders – DELETE THEM!
- Never provide personal information or banking details to anyone contacting you unexpectedly.
- Report these scams to the police who will redirect them to a special force of RCMP and OPP working as a central unit of the Fraud Intake Office.
If you get a call from a number you do not recognize, DON’T ANSWER! Be cautious with emails as well. Your bank, police department or even CRA will never ask for personal information over the phone, by text or email, or ask you to transfer money. If you are concerned, call your bank branch or CRA to check out details.